Leading with courage in the midst of betrayal

Chuck Swindoll encourages leaders to keep a tender heart and a tough hide.  In my last blog on 7 practices to avoid becoming a self-absorbed, narcissistic leader, I dealt with the  “soft side” of dealing with the wounds of betrayal from abandonment or abuse.  A tender heart keeps us from becoming jaded. The flip side... Continue Reading →

Email vs. Phone Call vs. Face-to-Face

How do you know when it is best to communicate with an email or whether you should pick up the phone and call? Or when might a face to face conversation be more appropriate? How can I really communicate effectively to the people in my organization? In a recent coaching time with a new leader,... Continue Reading →

Cultural Intelligence (CQ)

You may have heard about relational intelligence and emotional intelligence/quotient (EQ). Today Terry and I heard from Dr. Ray Wheeler on Cultural Intelligence (CQ).  Read Ray's blog here.  We are taking his class called Leading Across World Cultures in the M.A. Global Leadership program through Azusa Pacific University. He defines Cultural Intelligence as  the "capability... Continue Reading →

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